Help & FAQ
Find answers to common questions about Rahigo and how to make the most of your group travel experience.
What is Rahigo?
Rahigo is a premium group travel marketplace that connects passengers with a diverse fleet of verified vehicle owners for intercity travel and local rentals. We focus on transparency, variety, and direct booking.
How do I book a vehicle?
Simply enter your trip details (pickup, destination, dates, and group size) on our homepage. You'll receive multiple options from different owners, allowing you to compare and book the one that fits your needs best.
Are the vehicle owners verified?
Yes, every vehicle owner on Rahigo undergoes a rigorous verification process, including document checks and vehicle inspections, to ensure safety and reliability for our passengers.
What types of vehicles are available?
Our fleet ranges from 9-seater Tempo Travellers to 65-seater luxury coaches, including standard, executive, and premium variants to suit every group size and budget.
Can I cancel my booking?
Yes, you can cancel your booking through our platform. Refund eligibility depends on how close to the departure date the cancellation is made. Please refer to our Refund Policy for detailed information.
How do I contact support?
You can reach out to our support team via email at support@rahigo.in or through the 'Contact Support' page on our website.
Still have questions?
If you couldn't find what you were looking for, please visit our Contact Support page or email us directly.